Evaluation
Customer Survey
Order No.  
Customer First Name
Customer Last Name 
Origin State
Destination State
   
Type of Move:
Local    Long  
   
How Did You Hear About Us?  
Yellow Pages   Internet   Referral   Other
   
Please rank our services from 1 to 4 with 1 being poor to 4 being excellent:
1. How was your initial contact with First American Van Lines?
2. Was your Sales Representative effective in providing you with your quote?
3. Was your move quote easy to understand?
4. How professional was your Moving Supervisor on the day of your move? 
5. How efficient and professional was your moving crew?
6. Did you understand the paperwork provided to you on moving day? 
7. How well did our Dispatch Office communicate with you prior to delivery? 
8. Was your delivery time satisfactory?
9. How would you rank your overall moving experience with AFirst American Van Lines?
Would you ever contact First American Van Lines to move you again?
Would you ever refer someone to First American Van Lines? 
May we use your Name, Move locations and comments you provide as references on our website? (no physical address or personal information will be given) 
Please Add Any Additional Comments In The Space Below:
 
 
 
 
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